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Dhani Win Forgot Password

Lost your Dhani Win password? Tap Forgot Password on the login form. If the mobile number or login ID is lost too, the platform's Self Service Center takes a work-order request instead.

Banner for the Dhani Win forgot password guide showing the reset link and Self Service Center options

Dhani Win forgot password steps

  1. Open the login form described on the Dhani Win login page.
  2. Tap the Forgot Password link on that form.
  3. Follow the screen that opens. The platform's settings indicate the reset is confirmed by SMS to the registered mobile, so keep that phone within reach.
  4. Set a new password when the screen asks for one. The sign-up rule is 8-15 letters and numbers, so a password that fits it is the safe choice.
  5. Return to the login form and sign in with the mobile number and the new password.

The screens after the Forgot Password link were not viewed for this guide, so the platform's own prompts take priority over the steps above.

Reset through the Dhani Win Self Service Center

The platform runs a Self Service Center where account problems are filed as work orders. Three of its options matter here: Retrieve Login ID, Reset Password (with ID) and Reset Password (without ID). Pick the one that fits, fill in what the form asks and submit it for review; a customer service specialist then handles the ticket, and Progress Query on the same screen shows the outcome.

What proof the platform wants before it resets a password without an ID was not visible from outside, so read each prompt carefully and answer with the details you used at sign-up.

Lost the login ID as well?

Start with Retrieve Login ID. Once the ID is back, file Reset Password (with ID). If you still have the registered mobile, the Forgot Password link on the login form is quicker than any work order.

Picking a new Dhani Win password

Questions and answers

Does Dhani Win reset passwords by email?

The platform's settings show email reset switched off and SMS reset on, so any confirmation goes to the registered mobile number, not an inbox.

Where do I create a fresh account instead?

The register guide walks through the form; the FAQ answers the short questions.

New password set? Continue with the buttons below.

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